FAQ
If you don’t find an answer below, drop us a line.
We are available Monday through Friday from 8 a.m. till 5 p.m. MST.
Here are the most important things to know:
- Whenever possible, you should continue to service your vehicle where you purchased it.
- You must service your vehicle according to the manufacturer recommended service – regular maintenance will keep your ride running smoothly and maintain its value.
- If a breakdown does occur, please contact your selling dealership immediately. Once the vehicle is at your dealership, your service writer will submit a claim on your behalf. If you cannot get to your dealership, take it to a licensed repair facility. Always have the service facility call us before any repair work is performed.
- If you want additional protection, please talk to your dealer about a service contract. Service contracts will cover the items our warranties do not.
*See the terms and conditions of the Centurion Agreements/Warranties for specific coverages, exclusions and maintenance requirements. Proof of maintenance and regular inspections are required for certain warranty programs..
What Components are covered by a Centurion Limited Warranty?
As you stay current on your maintenance and inspections (if needed – see your agreement), the following vehicle components are covered (as coverage may vary, please see your specific agreement – this is only a guideline):
Engine (Gas or Diesel), Transmission (Automatic or Standard), Drive Axle (Front and Rear), Seals and Gaskets.
For the full list please click here.
Which vehicles come with a Centurion Limited Warranty?
Centurion Limited Warranties come in different versions, please talk to your salesman about specific vehicle eligibility.
How much does a Centurion Limited Warranty cost?
Centurion’s 3 Months / 3,000 Miles Limited Warranty comes STANDARD on all eligible vehicles. This means peace of mind is FREE, but only when you buy your vehicle at a participating Dealership. Warranty extensions maybe available at an additional cost.
Centurion’s Limited Lifetime Powertrain Warranty is complimentary with your vehicle purchase at participating dealers.
What responsibilities do I have?
You must follow your vehicle manufacturer’s maintenance requirements. Pease see your contract for the specific inspection terms and conditions needed to maintain your coverage.
How do I make a claim?
Whenever possible, we recommend returning your vehicle for maintenance and repair work to your dealership. Simply provide the repair facility with a copy of your Centurion agreement. You may need to authorize a teardown or inspection to determine the need for repairs. All repairs require pre-authorization before any work is performed – make sure your repair facility calls us at the number on your contract before doing any repair work.
What if a breakdown occurs out of town?
Take your vehicle to a nearby licensed repair facility. Have the repair facility inspect your vehicle and determine what repairs are needed. Authorizations are required for any repairs covered by the Centurion agreement before any work is undertaken. So, make sure to have the repair facility call us at 800.819.5786 before doing any repair work.
Where am I covered by Centurion?
Centurion agreements are good anywhere in the United States and Canada.
Are there any deductibles I need to pay for when I make a claim?
We suggest you return to your selling dealer for any repair work.
Please see your agreement for deductibles specific to your limited warranty.
What if I'm out of the area on vacation and my vehicle requires a maintenance service?
Ideally, get your service done early, before you go on vacation. Otherwise, call your participating dealership prior to that service.
Can I perform my own maintenance and inspections?
Hey, if you want to get your hands dirty and change your own oil or air filters – great! Please save the receipt(s) and note the mileage and date. However, all repairs and inspection services must be performed by a professional repair facility.
Are there any repair limits?
Please see your contract for any coverage limitations or exclusions.
Other questions?
Please drop us an email on the Contact Us Page. Monday – Friday (8 a.m. – 5 p.m. MST).
